Logging into Alarm.com via the Website: Step-by-Step Guide
Step 1: Accessing the Alarm.com Website
- Open Your Web Browser: Launch a web browser such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge on your computer or mobile device.
- Navigate to Alarm.com: In the address bar, type in the URL for Alarm.com (https://www.alarm.com) and press Enter.
Step 2: Logging In
- Enter Your Credentials: On the Alarm.com homepage, locate the login section. Enter your username and password in the respective fields.
- Click ‘Login’: Once you’ve entered your credentials, click on the ‘Login’ button to proceed.
Step 3: Accessing Your Dashboard
- Navigate Dashboard: After successful login, you will be directed to your Alarm.com dashboard. This dashboard serves as the central hub for managing your security system, home automation devices, and surveillance cameras.
- Explore Features: Take some time to familiarize yourself with the various features available on the dashboard, such as arming/disarming your security system, adjusting smart home devices, reviewing alerts, and viewing live or recorded video footage.
Alarm.com is a cloud-based platform that enables users to remotely manage and monitor their security systems, home automation devices, and video surveillance through a single interface. It integrates with various security equipment manufacturers and service providers to offer comprehensive solutions for both residential and commercial applications.
What is Alarm.com?
Logging into Alarm.com via the Mobile App: Step-by-Step Guide
Step 1: Downloading the Alarm.com App
- Visit App Store: Open the App Store (for iOS) or Google Play Store (for Android) on your mobile device.
- Search for Alarm.com: Use the search function to find the Alarm.com app developed by Alarm.com Mobile Tech.
- Download and Install: Tap on ‘Download’ or ‘Install’ to download the app to your device.
Step 2: Opening the Alarm.com App
- Launch the App: Once the app is installed, tap on the Alarm.com icon on your device’s home screen to open it.
Step 3: Logging In
- Enter Your Credentials: On the login screen, enter your username and password associated with your Alarm.com account.
- Tap ‘Login’: After entering your credentials, tap on the ‘Login’ button to proceed.
Step 4: Navigating the App Dashboard
- Explore Dashboard: Upon successful login, you will be directed to the Alarm.com app dashboard. This dashboard serves as the central hub for managing your security system, home automation devices, and surveillance cameras.
- Navigate Features: Take some time to familiarize yourself with the various features available on the app, such as arming/disarming your security system, adjusting smart home devices, reviewing alerts, and viewing live or recorded video footage.

Forgot Password
If you forget your Alarm.com password:
- Password Reset: Click on the ‘Forgot Password’ link on the login page.
- Follow Instructions: Enter your username or email associated with your account. Follow the instructions provided to reset your password.
Account Locked
If your account is locked due to multiple failed login attempts:
- Contact Support: Reach out to Prep Security customer support for assistance (636) 493-0514 opt 4.
Connectivity Issues
If you experience connectivity issues:
- Check Internet Connection: Ensure your device is connected to the internet and try accessing Alarm.com again.
- Clear Cache: Clear your browser’s cache and cookies, then attempt to log in again.